Returns & Refunds
At Addis Housewares, we want you to be completely satisfied with your home essentials. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Ensure the products are unused and in their original packaging. Securely seal the box and include the provided return slip inside.
Label and Ship
Download and print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing